Terms and Conditions
- Booking & deposit
After your booking you will receive a reservation confirmation with details of the payment terms.
- Corona - additional conditions:
1) Key handover: If desired, the key handover can be handled contactlessly via a key safe. In this case, the bill for the stay would have to be transferred to us in advance, so that there is generally no personal contact. However, we ask for your understanding that, despite everything, other people may meet in the stairwell.
- cancellation
Up to 3 months the paid deposit of 25%
- booking option
Bookings are always subject to availability.
- Smoke
All apartments are exclusively non-smoking areas, there is the opportunity to smoke on the balcony.
- pets
Pets are not allowed.
- Force majeure by the environment
If the holiday apartment cannot be occupied due to unforeseeable environmental influences such as fire or water, the tenant will be refunded 100% of the money already paid. In this special case, the landlord is not obliged to find a replacement apartment.
- Liability
The guest is liable for all damage caused by him. The landlord assumes no liability for objects, money and vehicles brought along.
- apartment key
The apartment key must not be passed on to outsiders and must be returned upon departure. If you lose the apartment key, we charge € 180!
- complaints
Complaints must be reported immediately so that improvements can be made.
- place of jurisdiction
Place of jurisdiction: Vöcklabruck